Job Summary:
Baristas make and serve drinks, such as coffee and tea, and food such as sandwiches, muffins, or cookies. They pack coffee blends, make coffee and tea, explain menu items to customers, clean and try to ensure that customers are comfortable and satisfied. Promotes coffee consumption by training clients; selling coffee and coffee grinding and brewing machines, tools and supplies; preparing and serving a range of coffee drinks, as well as pastries and cookies.
Responsibilities:
Skills:
Qualifications:
Baristas make and serve drinks, such as coffee and tea, and food such as sandwiches, muffins, or cookies. They pack coffee blends, make coffee and tea, explain menu items to customers, clean and try to ensure that customers are comfortable and satisfied. Promotes coffee consumption by training clients; selling coffee and coffee grinding and brewing machines, tools and supplies; preparing and serving a range of coffee drinks, as well as pastries and cookies.
Responsibilities:
- Welcoming customers, reminding them of sales or new items, answering questions, and taking orders and payments.
- Preparing food, such as sandwiches and baked goods, and grinding and mixing coffee beans, brewing coffee and tea, and serving food to customers.
- Packaging of food and beverages for sale.
- Selling coffee and tea blends and brewing tools, highlighting variations between brands and training consumers on brewing methods.
- Drying and drying of work and dining areas, emptying of garbage and sanitizing equipment and utensils.
- Read about brewing methods, cocktail mixes, food preparation and presentation strategies to enhance food quality.
- Adjust signs and displays to attract customers.
- Inventory and replenishment of items in display cases, at tables or behind counters.
- Working as part of a fun, high-energy team.
- Compliance with all food safety and quality controls.
Skills:
- Listening
- Verbal Communication
- Customer Awareness
- Customer Service
- Public Security
- People Skills
- Action driven
- Company Marketing with Consumer needs
- Attendance
- Customer Relationships
Qualifications:
- Diploma in high school or equivalent.
- Preferred experience in food and beverage preparation or customer service.
- Education and willingness to continue to learn about food and beverage preparation.
- Outstanding listening and interpersonal skills.
- Ability to walk, bend, and stand for extended periods of time.
- Availability to operate at peak hours, including evenings, early mornings, weekends and holidays.
- It's a polite, engaging personality.
- Customer satisfaction and service excellence commitment.
- Willingness to work as part of a high-energy and efficient team in a fast-paced environment.
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